California County Retirement System
Public Sector
Align leadership to accelerate strategy
Key Challenges
A leading public retirement system, supporting over 50,000 members, sought to elevate its leadership team and organizational culture from “Good to Great.” The key goals were to enhance collaboration, increase trust, and embrace significant changes, including AI, automation, and workforce transformation.
“In just six months, I have already taken great strides in improving my effectiveness as a leader and our executive team has implemented strategies that have created notable improvement in how we approach projects. I highly recommend Bob and the LHR team to organizations that are looking to invest in their team’s leadership development and building highly functional leadership teams.”
Solutions and Services
Starting at the Top:
Launched high-impact 360 feedback and one-on-one executive coaching.
Facilitated quarterly team coaching sessions introducing tools and skills to address real-world challenges.
Achieved alignment around a new organizational and people strategy.
Cascading Leadership Development:
Expanded the one-on-one and team coaching approach to the Director level.
Facilitated bi-annual all-leader meetings for input on priorities and skill development.
Succession and Strategy Alignment:
Designed and deployed a succession planning framework.
Developed a business case process for new headcount requests to align resources with strategic goals.
Solution Highlights
Quarterly team coaching sessions-built trust and improved collaboration, leadership alignment sessions enhanced strategic clarity and execution, and succession planning with structured resource allocation supported long-term growth.
Key Benefits and Impact
Improved Team Effectiveness: Ratings of effectiveness at the executive and director levels increased by 35%.
Enhanced Strategy Understanding: Staff’s understanding and support of organizational strategy rose from 2/10 to 7/10.
Leadership Development: A robust leadership framework and programs were created to sustain momentum from succession planning efforts.
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